If you purchased a product from AEDLand that you are unhappy with and it has not been opened, you can return it for a full refund less the cost of shipping. Requests for returns must be made within 30 days of placing your order. There may be a 20% restocking fee on items over $100.
Requesting a Refund
To request a refund, contact us at 641-220-6670, Please have your order date, order number, and item number for faster service. Shipping will be the responsibility of the customer. For your protection, use a quality shipper that offers insurance and a tracking number. We cannot be responsible for lost or damaged shipments.
For trouble shooting please contact us and we would be glad to assist you in any way possible. To obtain warranty service from Philips, please call Philips directly at 1-800-263-3342.